Terms & Conditions

Check in times is from 8:00am for camping site and 12pm for powered sites due to unforeseen circumstances powered sites Powered sites may not be immediately available
  • Payment terms – for booking in long weekends, school holidays and Christmas 100% of the booking needs to be paid 28 days prior to arrival. For powered sites 100% of the fee must be paid upon booking.
  • Refund – we recommend you seek independent travel insurance if you are concerned external factors may impede your stay
  • Early Departure – no refunds will be applied should you decide to check out early
  • Maximum stay – Bigriggen Park is 100% short term accommodation. Maximum length of stay is 28 days no permanent residents accepted

 

Cancellation Policy

  • ALL bookings cancelled with more than two (2) weeks’ notice – Refund less $10.00 administration fee applies
  • ALL bookings cancelled with less than two (2) weeks’ notice – NO refund or credit applies
  • ALL non-arrivals or stay cut short – NO refund or credit applies
  • STRICTLY NO REFUNDS OR CREDITS given for inclement weather
  • Camping fees with NOT be refunded if you decide to leave before your PAID-UP DATE

 

General Information

  • Group numbers and the number of groups are limited at any one time.
  • Management also reserves the right to refuse entry into the park for any reason.
  • All guests must register at the office. 
  • Office Hours 
    Friday only: 8.00am – 8.00pm
    Saturday to Thursday: 8:00am – 6:00pm
    Should you be arriving outside these hours. Please let us know and we can make alternative arrangement.
    On site management is accessible 24 hrs a day in the events of an emergency
  • Visitor Policy
    Any ‘day visitors’ must check into office
    During peak times we may need to restrict vehicle access to the park. We thank for your co-operation.
    Day visitor fees apply
  • Child Policy
    Infant 0-3 years inclusive (free of charge)
    Children 4-15 inclusive
    Adult 16 years and above
  • Booking Policy – Peak times and minimum stays
    Our peak times are all long weekends, school holidays, Easter and Christmas. Guests please note that these times are subject to minimum stay times and a increase in the tariff rates.
    Bookings are essential in these peak periods.
  • All fees are GST inclusive.

© Copyright 2018 by Bigriggen Park